Getting in contact with Higher Lakes Student education loans

Whether you are repaying their student loan very early otherwise having problems and also make monthly obligations, here is how to make contact with the business:

• Log into your online Great Ponds account to help you practically glance at and you can control your student education loans.
• Phone call (800) 236-4300 Saturday because of Saturday of seven a.yards. in order to 9 p.yards. Central Day.
• Complete a type for the Higher Lakes’ contact page so you can request contact thru email.
• Posting faxes so you’re able to (800) 375-5288.
• Posting mail so you’re able to High Ponds, P.O. Box 7860, Madison, WI 53707-7860.

Stay on best of one’s Great Ponds figuratively speaking to store him or her into the a beneficial position and manage yourself of costs, damage to your credit rating, or even student loan default otherwise salary garnishment.

Meaning & Types of Higher Ponds Student education loans

Great Ponds Figuratively speaking are a student-based loan servicer you to agreements into the You.S. Department out of Knowledge. While the a servicer, the business is responsible for providing individuals carry out charging and you will payments getting federal college loans. Great Ponds Student education loans covers almost 18% of all the federal education loan levels.

Find out how their student loan account is allotted to High Lakes Figuratively speaking and the ways to run the firm to handle the loan fees.

What is actually Great Ponds College loans?

Higher Lakes Academic Loan Attributes is based when you look at the Madison, Wisconsin-the main High Lakes area-though it has the benefit of education loan repair nationwide. It is certainly half a dozen private companies that deal for the You.S. Agency from Education to handle the new billing away from federal figuratively speaking.

High Lakes the most commonly-assigned education loan servicers. Since the last questionnaire, Great Ponds try assigned 18% of brand new student loan regularity, the greatest portion of college loans.

Higher Ponds College loans try an affiliate marketer out-of Nelnet Varied Possibilities, LLC. Nelnet separately protects 12% of government education loan levels.

Exactly how High Lake Figuratively speaking Really works

If you have federal figuratively speaking, you happen to be instantly tasked a loan servicer who can create your bank account and you will repayments.

Following Knowledge Department works closely with the university so you’re able to techniques the student loan demand and you can shell out the cash, your account was handed out to a loan servicer eg Great River College loans. You do not get to decide and that servicer you’re assigned.

Servicers need certainly to contact your shortly after these include allotted to control your loan, generally after the first commission of your own education loan disbursement. That it servicer will be their area away from contact for all matters with regards to your student education loans, off very first billing on the latest commission.

You’ll be able for the account to be relocated to a the latest servicer. If it happens, the fresh new servicer is required to get in touch with both you and inform you of changes. You can always check your latest servicer in your Government Student Support account.

Initially, since you don’t have to pay back your student loans while you are from inside the school, you may want to just need to get in touch with Higher Ponds College loans when the has concerns otherwise need certainly to look at the balance. Once your installment several months kicks into the, High Lakes also provide:

• Help when you’re troubled repaying
• Choices to change your payment plan, and to a full time income-inspired cost package
• Apps to have student loan deferment otherwise forbearance-a few a method to suspend otherwise lower your repayments temporarily
• Suggestions about whether or not government education loan consolidation is right for you, and ways to finish the processes in case it is

Usually open correspondence from your student loan servicer. It may consist of time-painful and sensitive pointers, including alerts off overlooked Niagara online payday advance payments or even delinquency.

If there is one matter in the if the telecommunications you obtained was genuine, you’ll be able to see. Head to and you can sign in your own Federal Scholar Support membership to gain access to your federal student loan information, together with your servicers for each and every mortgage.